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Free delivery from 450 PLN

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High quality

Carefully selected packaging products

Shipping in as little as 24 hours

Secure Payments

Free delivery from 450 PLN

Returns and complaints

The customer has the right to withdraw from the contract within 14 calendar days from the date of receipt of the shipment. To report a return, you can contact us by email at biuro@goldenflowerspoland.pl or use InPost Fast Returns.

Products to be returned should be sent back to the address: 2m Sidorska St., 21-500 Biała Podlaska.

Quick returns

How to return a package from InPost

Method 1: Send your return on the InPost Mobile app

1. in the bottom menu of the application, select the “Return” icon

In the “Store Search” section, enter the name of the store to which you want to return your shipment. The list includes stores that offer a return service. You can also select a package to return from the list of your shipments below.

2. fill out the return form

In the return form, enter the necessary data. If the store does not require acceptance of the return, that’s it – your return has been submitted! If it requires acceptance by the store – wait for confirmation. You will find your return code in the InPost Mobile app and in the email.

3. prepare the return package

If you use the same box (let’s be eco! :)), remove the old label. You can handwrite the return code on the package. Check out how to pack a return!

4. send the return at any Parcel Machine or Appkomat InPost machine

All you have to do is click “Open the box remotely” in the app, in the shipment details, and the box will open. You can also scan the QR code from the InPost app by bringing it close to the reader on the Parcel Machine or Appkomat device. Prefer the option to send a package on the Parcel Machine screen? Enter the sending code on the screen. Place the package in the box and close it. In the app or on the screen of the Parcel Machine, confirm the sending. And there, you’re done! Do you want to send a return in the Appkomat InPost machine?

Way 2: Broadcast on FastZwroty.co.uk!

2. fill in the return details

If the store of your choice does not require return approval, that’s it – your return has been submitted! When it requires it – after filling out the form, wait for confirmation. You will find your return code in the InPost Mobile app and in the email.

3. prepare the return package

If you use the same box in which you received your order (let’s be eco!), remove the old label. You can handwrite the return code on the package. Check out our packing guide!

4. send the return at any Parcel Machine or Appkomat InPost machine

All you have to do is click “Open the box remotely” in the app, in the shipment details, and the box will open. You can also scan the QR code from the InPost Mobile app by bringing it close to the reader on the Parcel Machine or select the option to send a package on the Parcel Machine screen and enter the return code. Place the package in the box, close it and you’re done! Confirm the return in the app or on the Parcel Machine screen. Do you want to send a return in the Appkomat InPost machine?

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